Call +353 1 860 1122

Welcome To Irelands Number 1 Greeting Cards Store.!

Customer Service

We're sure you'll be happy with your purchase. If you're not, we'll refund your order in full. Here's some more information about who we are, what we do and how we're here to help.

 

How can I pay?

We accept all credit and debit cards including VISA & Mastercard. Payments are processed by PayPal or RealEx depending on your payment selection. At no times do we retain or have access to your credit card or payment information.

 

What are cookies and why do I need them?

Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive once you end your session. Therefore, once you log out, the cookie no longer exists. Other cookies are used in order to allow the site to work properly.

GreetingCardsCafe uses cookies to promote and enforce trust and safety, offer certain features that are only available through the use of cookies and analyze our web page flow.

 

Who do I contact if I have any technical difficulties?

If you experience any technical difficulties with our website please send an email to our Customer Service team @ helpdesk@web2print.ie who will be pleased to assist you or send an email through the Contact Us section.

 

Is VAT included in the cost of the cards?

Yes, VAT is already included in the cost of the cards.

 

How is my card printed?

Your card is printed on 300gsm stock which is comparable to the very best cards available in the High Street.

 

Will you send me an envelope so I can send my card on?

Yes, if you decide to send the card back to yourself, we always include an extra envelope so you can either post the card on or hand deliver.

 

Can I send cards to someone else?

Yes, if you select “Post to Recipent” you will be prompted to add in the Shipping Address to whom you wish to send. We use a handwriting font for addressing the envelope and we always send using a stamp to authenticate the Irish Feel to the postage.

 

Can I send cards overseas?

Yes, we can post to any country in the world. Please allow at least 4 working days for delivery to Europe and at least 7-10 working days for all other overseas destinations.

 

When will my cards be posted?

Order Placed (Irish time) Order Despatch Date 

Before 1pm Monday to Friday Same day 

After 1pm Monday to Thursday The following day 

After 1pm Friday The following Monday 

Anytime Saturday and Sunday The following Monday 

Bank Holidays The following working day

 

Estimated Delivery 

Area Expected Delivery Time for individual cards

Ireland Next working day 

Great Britain Allow 2/3 working days

  

When will my cards be delivered?

An Post aims to deliver 93% of all first class mail the next working day. However, it is not possible to guarantee next day delivery. To avoid any disappointment, please ensure you allow as much time as possible for your order to arrive. It is better to post early rather than your card arrive late!

 

Who do I contact if I have a problem?

If you have a problem, you can email us at helpdesk@web2print.ie or call us during normal office hours on (01) 8601122.

 

 

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