How can I Pay?
We accept all credit and debit cards including VISA & Mastercard.

How secure is my payment?
We use Paypal as our payment partner and have secure links to them. All links between your PC and our website are also secure.

What are cookies and why do I need them?
Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive once you end your session. Therefore, once you log out, the cookie no longer exists.

GreetingCardsCafe uses cookies in the following ways:
– Promote and enforce trust and safety.
– Offer certain features that are only available through the use of cookies.
– Analyze our web page flow.

How can I set my browser to accept cookies?
If you’re using Internet Explorer 6.0
At the top of your browser on your Task Bar:
– Choose Tools Then Internet Options
– Click the Privacy tab The default setting is medium, which will allow you to accept cookies.
– To change this setting, move the slider to determine which setting you prefer. If your setting has been set to Custom, click the Advanced button and choose Accept Cookies.

If you’re using Internet Explorer 5.0
At the top of your browser on your Task Bar:
– Choose Tools
– Then Internet Options, Click the Security tab, Click Internet,
– then Custom Level Scroll down to Cookies and choose Enable.

If you’re using Internet Explorer 4.0
At the top of your browser on your Task Bar:
- Choose View Then Internet Options Click the Advanced tab Scroll down to the yellow exclamation icon under security and choose the Enable Cookies option.

If you’re using Netscape Communicator 6.0
– Click Edit Then Preferences
– Click on Privacy then Then Cookies
– Make sure the check box - Allow sites to set cookies is ticked.

If you’re using Firefox
At the top of your browser on your Task Bar:
– Click Tools, then Options
– Then Preferences Click on Advanced Set your options in the box labeled Cookies.

Who do I contact if I have any technical difficulties?
f you experience any technical difficulties with our website please send an email to our Customer Service team @ info@web2print.ie who will be pleased to assist you or send an email through the Contact Us section.

Is VAT included in the cost of the cards?
Yes, VAT is already included in the cost of the cards.

CARDS
How is my card printed?
Your card is printed on 300gsm stock which is comparable to the very best cards available in the High Street. We use a Heidelberg Nexpress, which offers a hi-end digital print product. The dimensions for each design are shown under the Card Details when you select an image.

Will you send me an envelope so I can send my card on?
Yes, if you decide to send the card back to yourself, we always include an extra envelope so you can either post the card on or hand deliver.

Can I send cards to someone else?
Yes, if you select “Post to Recipent” you will be prompted to add in the Shipping Address to whom you wish to send. We use a handwriting font for addressing the envelope and we always send using a stamp to authenticate the Irish Feel to the postage.

Can I send cards overseas?
Yes, we can post to any country in the world. Please allow at least 4 working days for delivery to Europe and at least 7-10 working days for all other overseas destinations.

When will my cards be posted?
All cards posted on your behalf directly to an end recipient are sent using a Postage Stamp so it looks personal.

All cards sent back to you are sent in a white envelope or in a package labeled GreetingCardsCafe. All cards have an additional blank envelope.

Posting Times
Time Ordered Placed (Irish time) Order Posting Date
Before 2pm Mon* - Fri Posted Same Day
After 2pm Mon-Thurs Posted the following day
After 2pm Fri, Sat & Sun Posted the following Monday*
*Unless it is a Bank Holiday in the Ireland, when cards will be posted the next working day

When will my cards be delivered?
An Post aims to deliver 93% of all first class mail the next working day. However, it is not possible to guarantee next day delivery. To avoid any disappointment, please ensure you allow as much time as possible for your order to arrive. It is better to post early rather than your card arrive late!

Area Expected Delivery Time (An Post)
UK allow at least 3 working days
Other European countries Allow at least 5 working days
Destinations outside Europe Allow at least 7-10 working days

Why do I get : Please see system adminstrator for assistance.

Unfortunately at busy times you may see the above message on your screen when attempting to personalise a card. This will only last for a few second and if you refresh your page you should be able to continue to view your image and complete the personalisation. On rare occasions this may persist for slightly longer but please keep trying. If the problem persists, please contact our Customer Service Department at info@web2print.ie.